Congratulations to O’Neshia Nunn, Our Newest Employee of The Month
This month we recognize the hard work of one of our medical schedulers, O’Neshia Nunn.
Scheduling medical appointments for patients is one of our core services. Thanks to the outstanding work of employees like O’Neshia, our company can consistently achieve its goal of treating each patient like family.
As a medical scheduler, O’Neshia is responsible for reaching out to patients to schedule or reschedule their appointments. She also handles inbound calls from patients looking for an appointment.
The job of medical schedulers is a complex one. They must triage calls and confirm the patient’s insurance and demographic information. This all needs to be done while making the patient feel comfortable and addressing their needs.
While performing her job, she has demonstrated extraordinary customer service skills and an innate ability to interact and foster relationships with both internal and external team members as well as clients and patients.
While the job itself is demanding, O’Neshia stands out because of her good attitude and humor. There is no doubt in anyone’s mind, she is an asset to our company.
Let’s Get to Know O’Neshia
Q/ Where you are from, and where did you grow up?
A/ I was born and raised in Houston
Q/ And where do you live now?
A/ I still reside in Houston
Q/ What did you first want to be when you grew up?
A/ I wanted to become a Lawyer
Q/ Did you have a nickname growing up?
A/ Yes, Niecey
Q/ What advice would you give to your younger self?
A/ YOLO (You Only Live Once)
Q/ What is your secret for juggling work and home life?
A/ Working out & Red Wine
Q/What do you do when you are not working? Your hobbies and interests
A/ Reading, Working Out & playing “Uber” for my children
Q/ What’s a fun fact about you many people may not know?
A/ I know sign language
Q/ A good quote to describe you personally or one that you really relate to.
A/ Happiness is an inside job. Don’t assign anyone that power over YOUR life
Q/ Tell us about your studies and any specialties
A/ I studied Elementary Education w/ a Concentration in Special Needs
Q/ Why did you decide to go into your career?
A/ All my teachers that made an impact on my life have now retired
Q/ What or who has been your biggest influence or your mentor?
A/ My most significant influence is Barbara Jordan. My mentor is Maya Angelou
Q/ What is your most significant achievement to date – personal or professional?
A/ Personal: the birth of my children. On a professional level, I would have to say the lives I’ve impacted in the medical field over 12 years
Q/ What is success to you?
A/ The achievement or ability to overcome a task or obstacle personally or professionally
Q/ What is your motto or personal mantra?
A/ You never know how strong you are until being strong is the only choice you have
Q/ What three words would you use to describe your role?
A/ Imperative, impactful & personal
Q/ How did you first hear about Altus Biologics?
Q/ When did you start at Altus Biologics?
A/ I started work here in May 2019
Q/ What is the most common question you get from patients?
A/ How do I spell your name?
Q/ How would you describe the company culture here?
A/ Employees are just as important as patients
Q/ What do you love most about working with Altus Biologics?
A/ The ability to balance work and home life.
Q/ Name one favorite memory from working at Altus Biologics.
A/ Last year’s Houston Texan’s Kick-Off
At Altus Biologics, we enjoy making our employees feel important and appreciated. We work hard to make everyone feel like part of our family because, frankly, that is what our company is, one big, diverse and productive family.
Congratulations once again to O’Neshia Nunn for her outstanding achievements, and let’s all keep up the great work!